We all know how uncomfortable transportation is in Nigeria, from the yellow and black taxi’s whose drivers never seem to have a fixed price and never seem to have any respect, to the ‘’Danfo’’ busses 🚌 whose iron/wooden sits make your bottom sore from sitting and head ache from its racking sounds as it plies the cities.
Uber came and changed all that for Nigerians 🇳🇬, providing us with convenient, comfortable and low-cost transportation, which is easy to access, reliable and aids economic growth in the society.
What is Uber ; For riders, Uber is an on-demand car service which is convenient, comfortable and inexpensive. It is a service whereby a private car can be hired and monitored en-route from any location to any destination within the city with a click on your smartphone. For drivers it is the simplest way to connect with different people everyday, while being your own boss.
A 55 year old Teacher of Queens College, Lagos Nigeria said ‘’In the early days of Uber, she was so excited when a black classy clean Toyota Camry pulled up in front of her colleagues at a wedding venue to pick her up and take her home. She felt on top of the world and kept disturbing her daughter to keep booking Uber rides to and from 👰🏽 weddings.
That was probably the feeling Kalanick Former CEO of on-demand car service Uber had in mind when he launched Uber. Push a button on your smartphone at your convenience, get a classy ride, feel like a pimp, and make your friends green with envy. From One country to over 58 countries with a value of over $60 billion, we can say Uber came to overcome and succeed.
Recent review shows that Uber Nigeria lowered its restriction on car requirements for its low-cost option Uber-X. Previously Old models accepted where 2009 cars but now old models as from 2006 are now accepted with zero restrictions to mileage. This is the reason we see physically damaged cars with poor interiors and experience very poor customer service. Now drivers are seen driving while discussing on the phone with friends or relations. Uber has left Nigerian riders open to old and unsafe cars due to greed, desperation or the need to stay in business there by adopting the Nigerian policy of everything goes 🤦🏼♀️.
An African American Uber driver in 🇺🇸 USA recounts his ordeal when he became an Uber driver. According to him, he had to submit his car documents, car insurance, drivers licence, registration and social security for background check to be performed on him. This was done to know if he had a clean record, if he was a sex offender, had issues with police with reference to driving or car pullovers because of phone usage while driving, speeding and accidents. After which his car was inspected for safety by a state certified mechanic. After this, the safety inspection is carried out yearly.
The rape and murder of Rebecca Dykes who is a 🇬🇧 British diplomat in Beirut on December 17th, 2017 has reignited concerns about background checks performed by Uber and highlighted the challenges of ensuring passengers safety across more than 60 countries, which Uber operates.
🇳🇬 Nigeria is a very porous society and even though Uber is a very convenient and low-cost means of transportation, how safe, secure, protected are the riders and drivers? How rigorous are the Uber background checks on drivers, driving records and car inspections performed in Nigeria?. If the United Kingdom is having problems with the usage of Uber, terminating their licence to operate and feels that Uber is not fit to run Taxi services in its capital insisting Uber should have the same rules and regulations as ordinary taxi systems, why are Nigerians/government very comfortable with the digital taxi system?
In October 2016, Uber concealed a data breach, which exposed personal information of 57 million drivers and users. This breach exposed names, emails, phone numbers and licence details.
An Uber lagos resident user complained of how she cringes every time the car service pulls up at her home address, she wonders how safe she is leaving her home address, phone number, email and facial recognition exposed to unknown persons. She further wonders why the condition of the cars are so Dilapidated, why she has to sit in a dusty car that looks like it hasn’t been cleaned for days? Why she has to pay for a service whereby she swarts away mosquitoes throughout the trip.
Research has further shown that some Uber drivers start trips ahead of time before getting to client location and most times the service is very unreliable. Leaving clients to go in search of other digital Taxi systems like Taxify or Oga Taxi
People do not know what they get into when they request and use an Uber ride, they give Uber free pass up to their death. Uber Terms and Conditions clearly states that ‘Responsibility for the decisions you make regarding providing or accepting transportation rest solely with you, drivers and riders use services at their own risk’. Therefore by using the application and service, you may be exposed to transportation that is potentially dangerous, harmful, offensive, unsafe or objectionable but you use the service at your own risk’. That is simply saying you could be raped, killed or murdered and it is your responsibility not theirs’. (Click link 👉) Read Terms and conditions under section Disclaimer, Limitations of liability; Indemnity.
We are not like other developed countries where security checks are performed or car inspection and drivers driving history monitored. The reason Uber had much Fame on arrival was its convenience/Comfort. Now that uber drivers have found ways to cheat/misuse its system and uber does not care about the Condition of its partners cars? The question to ask is, if it cannot be safe? If it is no longer as convenient and comfortable as it Initially was when it started out, Why should it still be in service! Why should it have a different treatment from the normal yellow and black 🚕taxis previously used. Should it be re-structured, re-evaluated or removed? Should it be treated as a Taxi system thereby following the same rules and regulations as regular Taxi 🚕